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HCI in Business: First International Conference, HCIB 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings
What Web Analysts Can Do for Human-Computer Interaction?
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Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
William H. DeLone, Ephraim McLean (2014)
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Using Google Analytics to Evaluate the Usability of E-Commerce Sites
Layla Hasan, Anne Morris, Steve Probets (2009)
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Social media analytics: tracking, modeling and predicting the flow of information through networks
Jure Leskovec (2011)