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Abstract

This chapter addresses issues relating to digital exclusion as a policy challenge affecting older adults in Estonia and Finland. In both countries, the use of technology and digital services is widespread in both the public and private sectors. The requirements of rapidly and constantly evolving digital societies pose challenges for ageing policy in both Estonia and Finland. Delivery of digital services influences positively the life of older people, improves quality of life and increases independence. On the other hand, digital services pose new problems for older populations. Since digitalisation represents a process of social change, technology innovation needs to contribute to individuals’ well-being. By building digital solutions that are functional both for older people and from the viewpoint of service providers, it is essential to move from traditional service provider-oriented design to human-centred development.

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The digital divide has grown old: Determinants of a digital divide among seniors

T. Friemel (2016)

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A Corresponding Fields Model for the Links Between Social and Digital Exclusion

Ellen Helsper (2012)

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Social exclusion of older persons: a scoping review and conceptual framework

Kieran Walsh, Thomas Scharf, Norah Keating (2016)

As a concept, social exclusion has considerable potential to explain and respond to disadvantage in later life. However, in the context of ageing populations, the construct remains ambiguous. A disjointed evidence-base, spread across disparate disciplines, compounds the challenge of developing a coherent understanding of exclusion in older age. This article addresses this research deficit by presenting the findings of a two-stage scoping review encompassing seven separate reviews of the international literature pertaining to old-age social exclusion. Stage one involved a review of conceptual frameworks on old-age exclusion, identifying conceptual understandings and key domains of later-life exclusion. Stage two involved scoping reviews on each domain (six in all). Stage one identified six conceptual frameworks on old-age exclusion and six common domains across these frameworks: neighbourhood and community; services, amenities and mobility; social relations; material and financial resources; socio-cultural aspects; and civic participation. International literature concentrated on the first four domains, but indicated a general lack of research knowledge and of theoretical development. Drawing on all seven scoping reviews and a knowledge synthesis, the article presents a new definition and conceptual framework relating to old-age exclusion. Electronic supplementary material The online version of this article (doi:10.1007/s10433-016-0398-8) contains supplementary material, which is available to authorized users.