Behavioral Public Administration

Behavioral public administration is the analysis of public administration from the micro-level perspective of individual behavior and attitudes by drawing on insights from psychology on the behavior of individuals and groups. This collection includes articles that can be classified, or partially classified, as research in this emerging field.

Collection details

List of Articles


About Behavioral Public Administration

  • Grimmelikhuijsen, S., Jilke, S., Olsen A. & Tummers, L. (2017). Behavioral Public Administration: Combining Insights from Public Administration and Psychology. Public Administration Review, 77(1), 45-56.
  • Olsen, A. (2015). “Simon Said,” We Didn’t Jump. Public Administration Review, 75(2), 325-326.


Research on Performance Information

  • Bækgaard, M., & Serritzlew, S. (2015). Interpreting Performance Information: Motivated Reasoning or Unbiased Comprehension. Public Administration Review, 76(1), 73-82.
  • Charbonneau, E., & Van Ryzin, G. (2015). Benchmarks and Citizen Judgments of Local Government Performance Findings from a survey experiment. Public Management Review, 17, 288-304.
  • James, O. (2014). Does Performance Information About Public Services Affect Citizens' Perceptions, Satisfaction, And Voice Behaviour? Field Experiments with Absolute and Relative Performance Information. Public Administration, 92(2), 493–511.


Research on Citizen Satisfaction and Trust

  • Olsen, A. (2015). Citizen (Dis)satisfaction: An Experimental Equivalence Framing Study. Public Administration Review, 75(3), 469-478.
  • Grimmelikhuijsen, S. (2012). Linking Transparency, Knowledge and Citizen Trust in Government: An Experiment. International Review of Administrative Sciences, 78(1), 50-73.
  • Grimmelikhuijsen, S., & Klijn, A. (2015). The Effects of Judicial Transparency On Public Trust: Evidence From A Field Experiment. Public Administration, 93(4), 995–1011.
  • Van Ryzin, G. (2013). An Experimental Test of the Expectancy‐Disconfirmation Theory of Citizen Satisfaction. Journal of Policy Analysis and Management, 32(3), 597-614.


Research on Motivation

  • Pedersen, M. J. (2015). Activating the Forces of Public Service Motivation: Evidence from a Low-Intensity Randomized Survey Experiment. Public Administration Review, 75(5), 734-746.
  • Bellé, N. (2013). Experimental Evidence on the Relationship between Public Service Motivation and Job Performance. Public Administration Review, 73(1), 143-153.
  • Bellé, N. (2014). Leading to Make a Difference: A Field Experiment on the Performance Effects of Transformational Leadership, Perceived Social Impact, and Public Service Motivation. Journal of Public Administration Research and Theory, 24(1), 109–136.
  • Bellé, N. (2015). Performance‐Related Pay and the Crowding Out of Motivation in the Public Sector: A Randomized Field Experiment. Public Administration Review, 75(2), 230-241.


Research on Public/Private Difference

  • Brewer, G. A. and Brewer, G A.  (2011). Parsing Public/Private Differences in work Motivation and Performance: An experimental Study. Journal of Public Administration research and Theory 21(suppl_3), i347-i362.
  • Hvidman, U., & Andersen, S. C. (2015). Perceptions of Public and Private Performance: Evidence from a Survey Experiment. Public Administration Review, 76(1), 111-120.
  • Marvel, J. (2015). Public Opinion and Public Sector Performance: Are Individuals’ Beliefs About Performance Evidence-Based of the Product of Anti-Public Sector Bias? International Public Management Journal, 18(2), 209-227.


Research on Blame and Responsibility

  • James, O., Jilke, S., Petersen, C., & Van de Walle, S. (2016). Citizens’ Blame of Politicians for Public Service Failure: Experimental Evidence about Blame Reduction through Delegation and Contracting. Public Administration Review, 76(1), 83-93.
  • Marvel, J., & Girth, A. (2015). Citizen Attributions of Blame in Third-Party Governance. Public Administration Review, 76(1), 96-108.


Research on Marketization and Discrimination

  • Jilke, S., Van Ryzin, G., & Van de Walle, S. (2016). Responses to Decline in Marketized Public Services: An Experimental Evaluation of Choice-Overload, Journal of Public Administration Research and Theory, 26(3), 421-432.


Research on Representative Bureaucracy

  • Riccucci, N., Van Ryzin, G., & Lavena, C. (2014). Representative Bureaucracy in Policing: Does it Increase Perceived Legitimacy? Journal of Public Administration Research and Theory, 24(3), 537-551.
  • Riccucci, N., Van Ryzin, G., & Li, H. (2016). Representative Bureaucracy and the Willingness to Coproduce: An Experimental Study. Public Administration Review, 76(1), 121-130.

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