Dimension of Non-Trivial Online Forms

Non-trivial online forms are an interesting prevalent means of providing services to many users. While using traditional form constructs they are significant in that the services supported are considered to be ones of high potential impact upon quality of life. In this paper we propose a nascent model for the analysis of such forms, based upon three foundational dimensions: risk; complexity; and resourcing. We propose these simple concepts are valuable in the broad-brush analysis of forms and their structure and usage.

Content

Author and article information

Contributors

Aathira Majnu

Dr. Chris Bates

Dr. Chris Roast

Conference

Publication date: July 2016

Publication date (Print): July 2016

Pages: 1-3

Affiliations

[0001]The Culture, Communication and Computing Research Institute, Sheffield Hallam University Sheffield – S1 2NT, UK

Article

DOI: 10.14236/ewic/HCI2016.105

SO-VID: babd88e0-7ea5-40af-bc8d-d01d71a51a48

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 30

Conference location: Bournemouth University, Poole, UK

Conference date: 11 - 15 July 2016

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Fusion

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2016.105

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

W. O. Galitz 1980 Human Factors in Office Automation. Operations and Systems Division, Life Office Management Association
J. D. GouldC. Lewis 1985 Designing for usability: key principles and what designers think Communications of the ACM 300 311
L.-E. JanlertE. Stolterman 2010 Complex Interaction ACM Transactions on ComputerHuman Interaction 17 2 8 1 8 32
A. Majnu 2016 Enhancing Usability of NonTrivial Online Forms through Modelling. Bournemouth: Doctoral Consortium - British HCI - 2016
A. May 2015 Design of Complex Forms: For Responsiveness, Accessibility and Friction Free Experience. May 16 2015 from http://www.onextrapixel.com/2015/05/10/design-of-complex-forms-for-responsiveness-accessibility-and-friction-free-experience/
National Audit Office. 2003 Improving and Reviewing Government Forms - A Practical Guide. Government of UK
National Audit Office UK. 2003 Difficult Forms, How government agencies interact with citizens. Government of UK
M. ObristM. TscheligiB. Ruyter d., & A. Schmidt 2010 Contextual user experience: how to reflect it in interaction designs? CHI ’10 Extended Abstracts on Human Factors in Computing Systems 3197 3200 ACM doi:10.1145/1753846.1753956
R. Riedl 2013 On the Biology of Technostress: Literature Review and Research Agenda The DATA BASE for Advances in Information Systems 44 1 18 55 doi:10.1145/2436239.2436242
L. Wroblewski 2008 Web Form Design: Filling in the Blanks. New York Rosenfeld Media

Comments

Comment on this article

[1] W. O. Galitz 1980 Human Factors in Office Automation. Operations and Systems Division, Life Office Management Association

[2] J. D. GouldC. Lewis 1985 Designing for usability: key principles and what designers think Communications of the ACM 300 311

[3] L.-E. JanlertE. Stolterman 2010 Complex Interaction ACM Transactions on ComputerHuman Interaction 17 2 8 1 8 32

[4] A. Majnu 2016 Enhancing Usability of NonTrivial Online Forms through Modelling. Bournemouth: Doctoral Consortium - British HCI - 2016

[5] A. May 2015 Design of Complex Forms: For Responsiveness, Accessibility and Friction Free Experience. May 16 2015 from http://www.onextrapixel.com/2015/05/10/design-of-complex-forms-for-responsiveness-accessibility-and-friction-free-experience/

[6] National Audit Office. 2003 Improving and Reviewing Government Forms - A Practical Guide. Government of UK

[7] National Audit Office UK. 2003 Difficult Forms, How government agencies interact with citizens. Government of UK

[8] M. ObristM. TscheligiB. Ruyter d., & A. Schmidt 2010 Contextual user experience: how to reflect it in interaction designs? CHI ’10 Extended Abstracts on Human Factors in Computing Systems 3197 3200 ACM doi:10.1145/1753846.1753956

[9] R. Riedl 2013 On the Biology of Technostress: Literature Review and Research Agenda The DATA BASE for Advances in Information Systems 44 1 18 55 doi:10.1145/2436239.2436242

[10] L. Wroblewski 2008 Web Form Design: Filling in the Blanks. New York Rosenfeld Media

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