Understanding User Requirements and Expectations for Car/Ride Sharing Smartwatch Apps

Car/ride sharing concepts are getting more and more popular, mainly due to the more economical and environment-friendly nature. Most of the popular car/ride service providers offer specialized mobile apps so that users can access their services anywhere anytime. Recently, few of these providers have also launched smartwatch apps for a quick and flexible access. Due to the new medium and the given constrains of smartwatches (e.g., small size, dependency on mobile, etc.), user studies are needed to be done in order to properly find out user requirements and expectations. In this work, we conducted three surveys (to find out user requirements and expectations) and a two-months long study with two users (to get user experience feedback over a long period of time). The feedbacks of these surveys and the user study can help researchers and designers in making design and development decisions for future versions of this kind of apps.

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Author and article information

Contributors

Shah Rukh Humayoun

Priya Rath

Ragaad AlTarawnen

Achim Ebert

Conference

Publication date: July 2017

Publication date (Print): July 2017

Pages: 1-5

Affiliations

[0001]Computer Graphics and HCI Group,

University of Kaiserslautern, 67663 – Kaiserslautern, Germany

[0002]Information Technology Department,

Mutah University, Al Karak, Jordan

Article

DOI: 10.14236/ewic/HCI2017.90

SO-VID: c7301f2d-c255-41fc-b14f-ff83cbd5e566

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017)

Conference acronym: HCI

Conference number: 31

Conference location: Sunderland, UK

Conference date: 3 - 6 July 2017

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: digital make-believe, with delegates considering our expansive

History

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2017.90

Self URI (journal page): https://ewic.bcs.org/

reference

R. BotsmanR. Rogers 2011 What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live Paperback Collins 3 Feb 2011
L. Gansky 2010 The Mesh: Why the Future of Business is Sharing Penguin Group 375 Hudson Street, New York, New York
J. HamariM. SjöklintA. Ukkonen 2016 The Sharing Economy: Why People Participate in Collaborative Consumption Journal of the Association for Information Science and Technology 67 9 2047 2059 doi:10.1002/asi.23552
R. RawassizadehB. A. PriceM. Petre 2014 Wearables: Has the Age of Smartwatches Finally Arrived? Communication ACM 58 1 December 2014 45 47 DOI:http://dx.doi.org/10.1145/2629633
J. L. SpaethM. Felson 1978 Community Structure and Collaborative Consumption: A Routine Activity Approach American Behavioral Scientist 21 4 614 624
A. Millard-BallG. MurrayJ. T SchureC. FoxJ. Burkhardt 2005 Car-sharing: Where and How It Succeeds Technical Report 108 Transportation Research Board Washington, D.C
The Economist 2015 The wear, why and how The Economist Newspaper Mar 14 2015
S. L. VineA. ZolfaghariJ. Polak 2014 Carsharing: Evolution, Challenges and Opportunities Technical Report 22 Centre for Transport Studies Imperial College London, Bruxelles, Belgium

Comments

Comment on this article

[1] R. BotsmanR. Rogers 2011 What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live Paperback Collins 3 Feb 2011

[2] L. Gansky 2010 The Mesh: Why the Future of Business is Sharing Penguin Group 375 Hudson Street, New York, New York

[3] J. HamariM. SjöklintA. Ukkonen 2016 The Sharing Economy: Why People Participate in Collaborative Consumption Journal of the Association for Information Science and Technology 67 9 2047 2059 doi:10.1002/asi.23552

[4] R. RawassizadehB. A. PriceM. Petre 2014 Wearables: Has the Age of Smartwatches Finally Arrived? Communication ACM 58 1 December 2014 45 47 DOI:http://dx.doi.org/10.1145/2629633

[5] J. L. SpaethM. Felson 1978 Community Structure and Collaborative Consumption: A Routine Activity Approach American Behavioral Scientist 21 4 614 624

[6] A. Millard-BallG. MurrayJ. T SchureC. FoxJ. Burkhardt 2005 Car-sharing: Where and How It Succeeds Technical Report 108 Transportation Research Board Washington, D.C

[7] The Economist 2015 The wear, why and how The Economist Newspaper Mar 14 2015

[8] S. L. VineA. ZolfaghariJ. Polak 2014 Carsharing: Evolution, Challenges and Opportunities Technical Report 22 Centre for Transport Studies Imperial College London, Bruxelles, Belgium

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