Explore the Factors Affecting Behavioral and Psychological

Abstract

Background: The quality of Doctors’ services (informally or formally) due to behavioral and psychological changes is a scorching issue. In this study, Obstetricians/Gynecologists experiences are examined in maternal health settings to find out the factors affecting the behavioral and psychological health of the Doctors. Method: The current study is based on qualitative method in which the Case study approach is adopted. Ten interviews are conducted from obstetricians/gynecologist at their workplace. Result: Through qualitative interviews, the findings revealed that Obstetricians/Gynecologists deal with social pressure, excessive workload, social isolation, financial constraints and cultural adjustment. Our study discovered that such changes result in severe burn out, dissatisfaction, frustration, which results in diminishing the performance of Doctors, and ultimately influencing the service quality provided in Maternal Health Care Centers. Conclusion: It suggests that policy makers, government and hospital’s management should understand the requirements and demands of Doctors before preparing the service structure. In addition, it is recommended that the training sessions and seminar specifically designed to address the issues highlighted in the paper to help Doctors in improving their services.