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      Uncovering the Problem-Solving Process: Cued Retrospective Reporting Versus Concurrent and Retrospective Reporting.

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          Most cited references 11

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          The validity of verbal protocols.

          The reactivity of a "think aloud" verbal protocol and the veridicality of different retrospective protocols were tested over four dissimilar tasks. Generating a concurrent protocol altered accuracy in two tasks, simple addition and a choice between two gambles, and generally prolonged response times. Such reactivity partially qualifies the dominant theory of protocol generation (Ericsson & Simon, 1984). Retrospective protocols yielded substantial forgetting or fabrication in all tasks, supporting the consensus on the nonveridicality of these methods. It is concluded that protocol validity should be based on an empirical check rather than on theory-based assurances.
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            Retrospective vs. concurrent think-aloud protocols: Testing the usability of an online library catalogue

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              Varieties of knowledge elicitation techniques

               Nancy J Cooke (1994)
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                Author and article information

                Journal
                Journal of Experimental Psychology: Applied
                Journal of Experimental Psychology: Applied
                American Psychological Association (APA)
                1939-2192
                1076-898X
                2005
                2005
                : 11
                : 4
                : 237-244
                Article
                10.1037/1076-898X.11.4.237
                © 2005

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