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      ‘Don't forget to say thank you’: The effect of an acknowledgement on donor relationships

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      Journal of Marketing Management
      Informa UK Limited

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          The Commitment-Trust Theory of Relationship Marketing

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            Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

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              The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships

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                Author and article information

                Journal
                Journal of Marketing Management
                Journal of Marketing Management
                Informa UK Limited
                0267-257X
                1472-1376
                July 09 2010
                July 09 2010
                : 26
                : 7-8
                : 593-611
                Article
                10.1080/02672571003780064
                0566a3ac-2904-4c40-90f9-06de861480c0
                © 2010
                History

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