Background. In 2014, an armed conflict began in the eastern territories of Ukraine. In Kharkiv region, there are one of the highest numbers of internal migrants in need of social assistance in Ukraine. Objective is to define effective strategies of social service provision to internal migrants (or internally displaced persons in Kharkiv region. Methods. General scientific methods and special scientific methods (content analysis method and others) are applied. The analysis of the secondary sociological information array concerning the problems of social protection of internally displaced persons in Ukraine and Kharkiv region. Results. It is argued that the social assistance project „Helping Hand“ has become the most successful in the social field for IDPs. Conclusions. The most successful projects on providing social assistance to internal migrants in Kharkiv are highlighted: in employment and housing spheres. The focus on organizational issues in obtaining social services for internal migrants is made.