One of life's great challenges is successfully regulating emotions. Do some emotion
regulation strategies have more to recommend them than others? According to Gross's
(1998, Review of General Psychology, 2, 271-299) process model of emotion regulation,
strategies that act early in the emotion-generative process should have a different
profile of consequences than strategies that act later on. This review focuses on
two commonly used strategies for down-regulating emotion. The first, reappraisal,
comes early in the emotion-generative process. It consists of changing the way a situation
is construed so as to decrease its emotional impact. The second, suppression, comes
later in the emotion-generative process. It consists of inhibiting the outward signs
of inner feelings. Experimental and individual-difference studies find reappraisal
is often more effective than suppression. Reappraisal decreases emotion experience
and behavioral expression, and has no impact on memory. By contrast, suppression decreases
behavioral expression, but fails to decrease emotion experience, and actually impairs
memory. Suppression also increases physiological responding for suppressors and their
social partners. This review concludes with a consideration of five important directions
for future research on emotion regulation processes.