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      An empirical study to determine factors that motivate and limit the implementation Of ICT in healthcare environments

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          Abstract

          Background

          The maturity and usage of wireless technology has influenced health services, and this has raised expectations from users that healthcare services will become more affordable due to technology growth. There is increasing evidence to justify this expectation, as telehealth is becoming more and more prevalent in many countries. Thus, health services are now offered beyond the boundaries of traditional hospitals, giving rise to many external factors dictating their quality. This has led us to investigate the factors that motivate and limit the implementation of ICT applications in the healthcare domain.

          Methods

          We used a mixed method approach with the qualitative aspects leading the quantitative aspects. The main reason for this approach was to understand and explore the domain through the qualitative aspects as we could be part of the discussion. Then we conducted a quantitative survey to extract more responses in order to justify the claims explored in the qualitative process.

          Results

          We found that there are a number of internal and external factors influencing ICT adoption in the healthcare environment so that services can be provided via ICT tools. These factors were grouped under factors contributing to improved outcomes, efficiency and the management of technology. We conceptualised that these three groups of factors drive ICT implementation to assure health services.

          Conclusions

          The main lesson learned from this research was that Information Systems discipline needs to urgently consider health informatics as a serious growth area. We also found that as IS researchers, we need to ‘mix’ with the health environment in order to understand the environment and then develop suitable methods to answer posited research questions.

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          Most cited references 23

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          Diffusion of innovations

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            Focus group as qualitative research

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              Difusión of Innovations

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                Author and article information

                Contributors
                gururaja@usq.edu.au
                abdulhb@usq.edu.au
                Journal
                BMC Med Inform Decis Mak
                BMC Med Inform Decis Mak
                BMC Medical Informatics and Decision Making
                BioMed Central (London )
                1472-6947
                23 December 2014
                23 December 2014
                2014
                : 14
                Affiliations
                School of Management and Enterprise, University of Southern Queensland, West Street, Toowoomba, QLD 4350 Australia
                Article
                891
                10.1186/1472-6947-14-98
                4391394
                25540040
                © Gururajan and Hafeez-Baig; licensee BioMed Central. 2014

                This article is published under license to BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited.

                Categories
                Research Article
                Custom metadata
                © The Author(s) 2014

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