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      Perceived organizational support: A review of the literature.

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      Journal of Applied Psychology
      American Psychological Association (APA)

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          Abstract

          The authors reviewed more than 70 studies concerning employees' general belief that their work organization values their contribution and cares about their well-being (perceived organizational support; POS). A meta-analysis indicated that 3 major categories of beneficial treatment received by employees (i.e., fairness, supervisor support, and organizational rewards and favorable job conditions) were associated with POS. POS, in turn, was related to outcomes favorable to employees (e.g., job satisfaction, positive mood) and the organization (e.g., affective commitment, performance, and lessened withdrawal behavior). These relationships depended on processes assumed by organizational support theory: employees' belief that the organization's actions were discretionary, feeling of obligation to aid the organization, fulfillment of socioemotional needs, and performance-reward expectancies.

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          Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity.

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            Author and article information

            Journal
            Journal of Applied Psychology
            Journal of Applied Psychology
            American Psychological Association (APA)
            1939-1854
            0021-9010
            2002
            2002
            : 87
            : 4
            : 698-714
            Article
            10.1037/0021-9010.87.4.698
            12184574
            1246495b-2296-4f4f-b9fb-39a1a3cd909b
            © 2002
            History

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