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      Diffusion of innovations in service organizations: systematic review and recommendations.

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          Abstract

          This article summarizes an extensive literature review addressing the question, How can we spread and sustain innovations in health service delivery and organization? It considers both content (defining and measuring the diffusion of innovation in organizations) and process (reviewing the literature in a systematic and reproducible way). This article discusses (1) a parsimonious and evidence-based model for considering the diffusion of innovations in health service organizations, (2) clear knowledge gaps where further research should be focused, and (3) a robust and transferable methodology for systematically reviewing health service policy and management. Both the model and the method should be tested more widely in a range of contexts.

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          Most cited references16

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          Storytelling in Organizations

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            A Narrative Approach to Organization Studies

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              Explaining Diffusion Patterns for Complex Health Care Innovations

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                Author and article information

                Journal
                Milbank Q
                The Milbank quarterly
                Wiley
                0887-378X
                0887-378X
                2004
                : 82
                : 4
                Affiliations
                [1 ] University College London, Room 403, Holborn Union Building, Highgate Hill, London N19 5LW, UK. p.greenhalgh@pcps.ucl.ac.uk
                Article
                MILQ325
                10.1111/j.0887-378X.2004.00325.x
                2690184
                15595944
                13af31ea-7848-4911-a8ed-c07a7d3f2c6f
                History

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