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      Can Video-based Qualitative Analysis Help Us Understand User-algorithm Interaction?

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      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Qualitative analysis, Video-based analysis, User-algorithm interaction

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          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          There is growing debate in contemporary life over the roles played by algorithms when we browse online. In particular, concerns are raised that algorithmic processes to index, filter and personalise content can ‘manipulate’ user behaviours in ways that lead to detrimental outcomes both online and offline. This short paper reports on ongoing work to examine how users interact with algorithms when undertaking browsing tasks online. Drawing on insights from ethnomethodology and conversation analysis, this video-based approach produces rich and detailed observations of user behaviour and reveals several relevant patterns of interest. Our findings highlight that both user-algorithm interaction and users’ own practical reasoning play key roles in shaping the browsing experience.

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          Most cited references 15

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          In Google We Trust: Users’ Decisions on Rank, Position, and Relevance

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            A Model of Web Site Browsing Behavior Estimated on Clickstream Data

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              Data Preparation for Mining World Wide Web Browsing Patterns

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                Author and article information

                Contributors
                Conference
                July 2018
                July 2018
                : 1-5
                Affiliations
                University of Oxford

                Department of Computer Science

                Wolfson Building, Parks Road

                Oxford, UK OX1 3QD.
                Article
                10.14236/ewic/HCI2018.141
                © Webb et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 32nd International BCS Human Computer Interaction Conference
                HCI
                32
                Belfast, UK
                4 - 6 July 2018
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction Conference
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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