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      Job and family demands and burnout among healthcare workers: The moderating role of workplace flexibility

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          Abstract

          Burnout is a growing problem among healthcare workers. Whereas there are numerous predictors of burnout, this article explores the compounding effects of job and family demands among nurses and Patient Care Associates (PCA). This study used the 2018 survey data of the Boston Hospital Health Workers Study (BHWHS) to assess the relationship of job and family demands, workplace flexibility, and burnout (N = 874). In addition, it aimed to evaluate the moderating effect of workplace flexibility and job and family demands on burnout. Results of the study demonstrate that active and high strained healthcare workers are associated with higher odds of experiencing burnout as well as workers who reported perceived low workplace flexibility. In addition, workplace flexibility is associated with reduced odds of experiencing burnout. Workplace flexibility moderated the relationship of childless married healthcare workers and burnout. The study shows that workplace flexibility plays a critical role in potentially reducing odds of burnout in the healthcare worker population. Assessing the perception and accessibility to workplace flexibility among workers is imperative to improve worker well-being and the quality of care provided to patients especially the current effects to worker's health during a pandemic.

          Highlights

          • Burnout is an increasing concern among healthcare workers.

          • We examined the buffering effects of workplace flexibility on the compounding effects of job and family demands on burnout.

          • Workplace flexibility is associated with lower odds of burnout.

          • Healthcare workers who are categorized as active and high-strained are associated with higher odds of burnout.

          • Workplace flexibility moderated the relationship of married healthcare workers without children and burnout.

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          Most cited references58

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          The Job Demands‐Resources model: state of the art

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            The job demands-resources model of burnout.

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              Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign

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                Author and article information

                Contributors
                Journal
                SSM Popul Health
                SSM Popul Health
                SSM - Population Health
                Elsevier
                2352-8273
                22 April 2021
                June 2021
                22 April 2021
                : 14
                : 100802
                Affiliations
                [a ]Stanford Prevention Research Center, Stanford University, School of Medicine, USA
                [b ]Department of Social and Behavioral Sciences, Harvard T.H. Chan School of Public Health, USA
                [c ]Workplace Health and Wellbeing, Partners HealthCare System, USA
                [d ]Workplace Health and Wellbeing, Partners HealthCare System/, Boston College Law School, USA
                [e ]Connell School of Nursing, Boston College, USA
                [f ]School of Social Work, Boston College, USA
                [g ]School of Social Work, University of Washington, USA
                Author notes
                []Corresponding author. 1265 Welch Road, MC: 5411 c/o SPRC, Medical School Office Building, Stanford, CA 94305-5411, USA. dale.maglalang@ 123456stanford.edu
                Article
                S2352-8273(21)00077-X 100802
                10.1016/j.ssmph.2021.100802
                8102798
                33997249
                1498b08d-df2a-4fa2-9c01-fae2d14106de
                © 2021 The Authors

                This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).

                History
                : 20 November 2020
                : 31 March 2021
                : 18 April 2021
                Categories
                Article

                burnout,nurses,patient care associate,workplace flexibility,job demands,family demands

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