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      Towards the use of “negative effects” in technology design and evaluation

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      Proceedings of HCI 2010 (HCI)

      Human Computer Interaction

      6 - 10 September 2010

      Negative effects, design evaluation, human values in design, design methodology

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          Abstract

          Negative effects of computer use are reported in different studies; but so far no standardized framework exists to work with these issues throughout a user-centred design process. “Negative effects” are the result of user, context and task characteristics and they diminish the performance, the perceived ease of use or even prevent people from using technology. In this paper we discuss different aspects and ideas in order to debate “negative effects” as origin of design and as evaluation criteria. The high-level goal of this approach is to avoid negative effects by design. This paper describes a number of basic thoughts and considerations to describe the idea of how and why “negative effects” should be considered throughout the design process.

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          Most cited references 7

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          Myths and realities of computerphobia: A meta-analysis

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            From interaction to trajectories

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              Does computer anxiety reach levels which conform to DSM IV criteria for specific phobia?

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                Author and article information

                Contributors
                Conference
                September 2010
                September 2010
                : 443-447
                Affiliations
                [(1) ]CURE – Center for Usability Research & Engineering

                Modecenterstraße 17 / Objekt 2, 1110 Wien (Vienna)
                [(2) ]ICT&S Center, University of Salzburg

                Sigmund-Haffner-Gasse 18, 5020 Salzburg, Austria
                Article
                10.14236/ewic/HCI2010.53
                © Michael Leitner et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of HCI 2010
                HCI
                24
                University of Abertay, Dundee, UK
                6 - 10 September 2010
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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