Energy demand in buildings can be reduced by improving energy efficiency. MS1525 has recommended that energy efficiency for Non-Residential Buildings in Malaysia to be not more than 135kWh/m²/year. A school building is a non-residential building and has major social responsibilities. Based on the theory of building energy-efficiency, energy efficiency can be achieved through three main factors: a) design of buildings; b) design of services; and c) user behavior. This study aims to investigate the user perceptions in High-Performance Schools. The questionnaire viewed three main perceptions of users: perception of user behavior, the perception of building design and perception of services design.