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      Low Cost Prototyping: Part 2, or How to Apply the Thinking-Aloud Method Efficiently

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      People and Computers XXII Culture, Creativity, Interaction (HCI)

      Computers XXII Culture, Creativity, Interaction

      1 - 5 September 2008

      Thinking aloud, method, usability, cost reduction, user-centred design

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          Abstract

          Customer satisfaction with regard to user interfaces becomes increasingly more important and is, eventually, decisive for the selection of systems within a competitive market. End-users demand benefits and a clear increase in value. They expect efficient and optimum support in their work with their interfaces. One possible method to achieve this is User- Centered Design, which means to incorporate end-users in the interface development from scratch. Essential is the knowledge about the end-user, which in return, will lead to better insights into their thinking and behavior, consequently resulting in better user interfaces. The challenge is to combine complex back-end functionalities with a well operated, attractive, effective and efficient user interface. Thinking Aloud (THA) is one of the most valuable usability engineering methods to address this challenge. In combination with the use of paper mock-ups and appropriate tasks software engineers are able to gain insight into the thinking and behaviour of their end users. Videos taken during the THA sessions can be analyzed and the insights integrated into redesign. THA was first used by psychologists during research in problem solving.

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          Author and article information

          Contributors
          Conference
          September 2008
          September 2008
          : 217-218
          Affiliations
          Medical University Graz

          Auenbruggerplatz 2/V

          A-8010 Graz

          +43 316 385 3883
          De Montfort University

          The Gateway

          Leicester LE1 9BH

          +44 (0)116 257 7173
          Article
          10.14236/ewic/HCI2008.83
          © Andreas Holzinger et al. Published by BCS Learning and Development Ltd. People and Computers XXII Culture, Creativity, Interaction

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          People and Computers XXII Culture, Creativity, Interaction
          HCI
          22
          Conference Liverpool John Moores University, UK.
          1 - 5 September 2008
          Electronic Workshops in Computing (eWiC)
          Computers XXII Culture, Creativity, Interaction
          Product
          Product Information: 1477-9358BCS Learning & Development
          Self URI (journal page): https://ewic.bcs.org/
          Categories
          Electronic Workshops in Computing

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