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      Beyond the Call of Duty: Why Customers Contribute to Firm-hosted Commercial Online Communities

      Author(s): ,
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      Journal: Organization Studies
      Publisher: SAGE Publications

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          The Commitment-Trust Theory of Relationship Marketing

          Robert M. Morgan, Shelby D. Hunt (1994)
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            The Pure Theory of Public Expenditure

            Paul A. Samuelson (1954)
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              Collective Action and the Evolution of Social Norms

              Elinor Ostrom (2000)
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                Author and article information

                Journal
                Title: Organization Studies
                Abbreviated Title: Organization Studies
                Publisher: SAGE Publications
                ISSN (Print): 0170-8406
                ISSN (Electronic): 1741-3044
                Publication date Created: June 30 2016
                Publication date (Print): June 30 2016
                Volume: 28
                Issue: 3
                Pages: 347-376
                Article
                DOI: 10.1177/0170840607076003
                SO-VID: 2316d302-b1f5-4451-9a4b-501edd367129
                Copyright © © 2016
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