Cybernetics and the Future of Work

Abstract

The disruption caused by the pandemic has called into question industrial norms and created an opportunity to reimagine the future of work. We discuss how this period of opportunity may be leveraged to bring about a future in which the workforce thrives rather than survives. Any coherent plan of such breadth must address the interaction of multiple technological, social, economic, and environmental systems. A shared language that facilitates communication across disciplinary boundaries can bring together stakeholders and facilitate a considered response. The origin story of cybernetics and the ideas posed therein serve to illustrate how we may better understand present complex challenges, to create a future of work that places human values at its core.