Natural ventilation performance can be influenced by various factors, including facade treatments such as balconies. Balconies have been commonly incorporated into residential buildings for various purposes, yet the provision of a balcony as a passive design strategy to improve natural ventilation is not one of its common purposes. The objective of this study is to investigate the effect of balcony design on the natural ventilation performance of cross-ventilated high-rise apartments. This study uses Computational Fluid Dynamics (CFD) models to predict ventilation performance. CFD models are selected because of their accuracy, flexibility and ability to provide comprehensive data for the investigation. This study suggests that balconies in high-rise apartments could improve the ventilation performance of high-rise apartments, but that balconies can also have a negative impact on ventilation performance if not appropriately designed. Finally, this study suggests that balconies could improve the level of thermal comfort and indoor air quality of apartments by providing greater indoor air speed and better ventilation performance, respectively.