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      Localising HCI Practice for Local Needs

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      India HCI 2010/ Interaction Design & International Development 2010 (IHCI)

      India HCI 2010/ Interaction Design & International Development 2010

      20 - 24 March 2010

      Culture, Localisation, Institutionalisation, User centred design, Usability evaluation

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          Abstract

          Through our research and collaborations with usability practitioners and HCI researchers funded by European Union projects in India and China, together with other interactions, we have previously proposed a model for the global institutionalisation and localisation of HCI and usability practice. The model envisages three elements: the redefinition of HCI in the local culture, the embedding of HCI in local national organizations and the consequential roll-out of localized HCI practices. In this paper we represent the model and discuss detailed issues that will support its implementation. In particular we provide a critical review of the literature on culture, specifically with reference to its use within HCI. The issue is not to attempt to enforce some canonical form, but rather to highlight some of the ongoing controversies about some of the concepts and methods currently being employed in the field. Following this we explore issues relating to both whole life cycle issues of user centred design and the more specific issue of user based evaluation. In relation to user centred design we debate how best to involve clients and users in a development process that works according to the off-shoring model. In relation to the localisation of usability evaluation we explore research relating to different approaches in a number of cultures and context and present a model providing summary guidance for method selection in differing countries / cultures.

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          Most cited references 5

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          Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses.

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            The Suinn-Lew Asian Self-Identity Acculturation Scale: Concurrent and Factorial Validation

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              The Essentials of Scholarship: A Reply to Geert Hofstede

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                Author and article information

                Contributors
                Conference
                March 2010
                March 2010
                : 1-10
                Affiliations
                Thames Valley University,

                St Mary’s Road, Ealing, London, UK
                University of Limerick

                IDC, Limerick, Ireland
                KTH – Royal Institute of Technology,

                HCI Group, CSC, KTH, 100 44

                Stockholm
                Article
                10.14236/ewic/IHCI2010.15
                © Andy Smith et al. Published by BCS Learning and Development Ltd. India HCI 2010/ Interaction Design & International Development 2010, Indian Institute of Technology, Bombay, Mumbai, India

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                India HCI 2010/ Interaction Design & International Development 2010
                IHCI
                Indian Institute of Technology, Bombay, Mumbai, India
                20 - 24 March 2010
                Electronic Workshops in Computing (eWiC)
                India HCI 2010/ Interaction Design & International Development 2010
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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