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Brand trust in the context of consumer loyalty
Author(s):
Elena Delgado‐Ballester
,
José Luis Munuera‐Alemán
Publication date
Created:
December 2001
Publication date
(Print):
December 2001
Journal:
European Journal of Marketing
Publisher:
Emerald
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Urban Soundscapes Studies
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The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan
,
Shelby D. Hunt
(1994)
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Consumers and Their Brands: Developing Relationship Theory in Consumer Research
Susan Fournier
(1998)
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Customer Loyalty: Toward an Integrated Conceptual Framework
A. S. Dick
,
K Basu
(1994)
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Author and article information
Journal
Title:
European Journal of Marketing
Abbreviated Title:
European Journal of Marketing
Publisher:
Emerald
ISSN (Print):
0309-0566
Publication date Created:
December 2001
Publication date (Print):
December 2001
Volume
: 35
Issue
: 11/12
Pages
: 1238-1258
Article
DOI:
10.1108/EUM0000000006475
SO-VID:
2eec27d9-bdc6-4cb8-b72b-03f37d07f60f
Copyright ©
© 2001
License:
http://www.emeraldinsight.com/page/tdm
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