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      Looking in and looking out: Effects of (in)congruent corporate social responsibility on organizational cynicism

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      Social Behavior and Personality: an international journal
      Scientific Journal Publishers Ltd

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          Abstract

          Corporate social responsibility (CSR) efforts targeting both internal stakeholders (i.e., employees) and external stakeholders (i.e., environment, community, consumers) can mitigate employees' negative attitudes and behavior. However, the effects of (in)congruence between internal CSR (ICSR) and external CSR (ECSR) perceptions have not yet been examined. We used social comparison theory to investigate the joint effects of ICSR and ECSR perceptions on organizational cynicism, by conducting a polynomial regression analysis of 342 employees with data from a two-wave survey. The results show that employees experienced higher cynicism when ICSR and ECSR perceptions were incongruent, with high ECSR–low ICSR causing greater cynicism. Thus, there was an inverted U-shaped relationship between congruent CSR perceptions and organizational cynicism. Our findings have implications for research and practice.

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          Common method biases in behavioral research: A critical review of the literature and recommended remedies.

          Interest in the problem of method biases has a long history in the behavioral sciences. Despite this, a comprehensive summary of the potential sources of method biases and how to control for them does not exist. Therefore, the purpose of this article is to examine the extent to which method biases influence behavioral research results, identify potential sources of method biases, discuss the cognitive processes through which method biases influence responses to measures, evaluate the many different procedural and statistical techniques that can be used to control method biases, and provide recommendations for how to select appropriate procedural and statistical remedies for different types of research settings.
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            A Theory of Social Comparison Processes

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              An Integrative Model of Organizational Trust

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                Author and article information

                Journal
                Social Behavior and Personality: an international journal
                soc behav pers
                Scientific Journal Publishers Ltd
                0301-2212
                December 01 2021
                December 01 2021
                : 49
                : 12
                : 1-15
                Article
                10.2224/sbp.10945
                3086b5f0-1e01-4605-99eb-4673c0f2b5f8
                © 2021
                History

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