Starting a new model of effective student practices using counseling in families with specific social problems, we planned to deal with the examination, verification and description of the counseling method. How do we perceive counseling? Its main competences are empathy and ethical reception. Other competencies include ability to identify the specificities of the conversation using multicultural competencies; engagement of positive psychology and overcoming the negative tone in theory and practice of counseling; finding more about conversation methods; crisis counseling practice; as well as anticipation of client´s responses.