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      Illegitimate tasks as a source of work stress

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          Abstract

          Illegitimate tasks represent a task-level stressor derived from role and justice theories within the framework of “Stress-as–Offense-to-Self” (SOS; Semmer, Jacobshagen, Meier, & Elfering, 2007). Tasks are illegitimate if they violate norms about what an employee can properly be expected to do, because they are perceived as unnecessary or unreasonable; they imply a threat to one's professional identity. We report three studies testing associations between illegitimate tasks and well-being/strain. In two cross-sectional studies, illegitimate tasks predicted low self-esteem, feelings of resentment towards one's organization and burnout, controlling for role conflict, distributive injustice and social stressors in Study 1, and for distributive and procedural/interactional justice in Study 2. In Study 3, illegitimate tasks predicted two strain variables (feelings of resentment towards one's organization and irritability) over a period of two months, controlling for initial values of strain. Results confirm the unique contribution of illegitimate tasks to well-being and strain, beyond the effects of other predictors. Moreover, Study 3 demonstrated that illegitimate tasks predicted strain, rather than being predicted by it. We therefore conclude that illegitimate tasks represent an aspect of job design that deserves more attention, both in research and in decisions about task assignments.

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                Author and article information

                Journal
                Work Stress
                Work Stress
                TWST
                twst20
                Work and Stress
                Routledge
                0267-8373
                1464-5335
                2 January 2015
                2 March 2015
                : 29
                : 1
                : 32-56
                Affiliations
                [ a ]Department of Psychology, University of Bern , Bern, Switzerland
                [ b ]Department of Psychology, Central Michigan University , Mount Pleasant, MI, USA
                [ c ]Institute of Work and Organizational Psychology, University of Neuchâtel , Neuchâtel, Switzerland
                Author notes
                [* ]Corresponding author. Email: norbert.semmer@ 123456psy.unibe.ch

                Laurenz L. Meier is now at the University of Fribourg, Switzerland.

                Norbert K. Semmer, Nicola Jacobshagen, Laurenz L. Meier, Achim Elfering, Wolfgang Kälin, and Franziska Tschan are associated with the Swiss National Centre of Competence in Research on “Affective Sciences”, Geneva, Switzerland.

                Article
                1003996
                10.1080/02678373.2014.1003996
                4396521
                25892839
                36e1a71e-176f-4457-ba4f-0686c8be906e
                © 2015 The Author(s). Published by Taylor & Francis.

                This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License ( http://creativecommons.org/Licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.

                History
                : 30 December 2012
                : 26 June 2014
                Page count
                Figures: 3, Tables: 3, References: 64, Pages: 25
                Funding
                Funded by: Swiss National Science Foundation 10.13039/501100001711
                Part of this research was supported by a grant from the Swiss National Science Foundation.
                Categories
                Original Articles

                Sociology
                threat to self,well-being,strain,fairness,justice,role stress,self,job design
                Sociology
                threat to self, well-being, strain, fairness, justice, role stress, self, job design

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