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      Impact of Unreliable Content on Social Media Users during COVID-19 and Stance Detection System

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      Electronics
      MDPI AG

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          Abstract

          The abundant dissemination of misinformation regarding coronavirus disease 2019 (COVID-19) presents another unprecedented issue to the world, along with the health crisis. Online social network (OSN) platforms intensify this problem by allowing their users to easily distort and fabricate the information and disseminate it farther and rapidly. In this paper, we study the impact of misinformation associated with a religious inflection on the psychology and behavior of the OSN users. The article presents a detailed study to understand the reaction of social media users when exposed to unverified content related to the Islamic community during the COVID-19 lockdown period in India. The analysis was carried out on Twitter users where the data were collected using three scraping packages, Tweepy, Selenium, and Beautiful Soup, to cover more users affected by this misinformation. A labeled dataset is prepared where each tweet is assigned one of the four reaction polarities, namely, E (endorse), D (deny), Q (question), and N (neutral). Analysis of collected data was carried out in five phases where we investigate the engagement of E, D, Q, and N users, tone of the tweets, and the consequence upon repeated exposure of such information. The evidence demonstrates that the circulation of such content during the pandemic and lockdown phase had made people more vulnerable in perceiving the unreliable tweets as fact. It was also observed that people absorbed the negativity of the online content, which induced a feeling of hatred, anger, distress, and fear among them. People with similar mindset form online groups and express their negative attitude to other groups based on their opinions, indicating the strong signals of social unrest and public tensions in society. The paper also presents a deep learning-based stance detection model as one of the automated mechanisms for tracking the news on Twitter as being potentially false. Stance classifier aims to predict the attitude of a tweet towards a news headline and thereby assists in determining the veracity of news by monitoring the distribution of different reactions of the users towards it. The proposed model, employing deep learning (convolutional neural network(CNN)) and sentence embedding (bidirectional encoder representations from transformers(BERT)) techniques, outperforms the existing systems. The performance is evaluated on the benchmark SemEval stance dataset. Furthermore, a newly annotated dataset is prepared and released with this study to help the research of this domain.

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          Most cited references27

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          The spread of true and false news online

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            BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding

            We introduce a new language representation model called BERT, which stands for Bidirectional Encoder Representations from Transformers. Unlike recent language representation models, BERT is designed to pre-train deep bidirectional representations from unlabeled text by jointly conditioning on both left and right context in all layers. As a result, the pre-trained BERT model can be fine-tuned with just one additional output layer to create state-of-the-art models for a wide range of tasks, such as question answering and language inference, without substantial task-specific architecture modifications. BERT is conceptually simple and empirically powerful. It obtains new state-of-the-art results on eleven natural language processing tasks, including pushing the GLUE score to 80.5% (7.7% point absolute improvement), MultiNLI accuracy to 86.7% (4.6% absolute improvement), SQuAD v1.1 question answering Test F1 to 93.2 (1.5 point absolute improvement) and SQuAD v2.0 Test F1 to 83.1 (5.1 point absolute improvement).
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              Influence of fake news in Twitter during the 2016 US presidential election

              The dynamics and influence of fake news on Twitter during the 2016 US presidential election remains to be clarified. Here, we use a dataset of 171 million tweets in the five months preceding the election day to identify 30 million tweets, from 2.2 million users, which contain a link to news outlets. Based on a classification of news outlets curated by www.opensources.co, we find that 25% of these tweets spread either fake or extremely biased news. We characterize the networks of information flow to find the most influential spreaders of fake and traditional news and use causal modeling to uncover how fake news influenced the presidential election. We find that, while top influencers spreading traditional center and left leaning news largely influence the activity of Clinton supporters, this causality is reversed for the fake news: the activity of Trump supporters influences the dynamics of the top fake news spreaders.
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                Author and article information

                Contributors
                (View ORCID Profile)
                Journal
                ELECGJ
                Electronics
                Electronics
                MDPI AG
                2079-9292
                January 2021
                December 23 2020
                : 10
                : 1
                : 5
                Article
                10.3390/electronics10010005
                37d4fd91-3539-4b31-a75e-128f6234bd72
                © 2020

                https://creativecommons.org/licenses/by/4.0/

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