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      Heuristic Evaluation on Mobile Interfaces: A New Checklist

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          Abstract

          The rapid evolution and adoption of mobile devices raise new usability challenges, given their limitations (in screen size, battery life, etc.) as well as the specific requirements of this new interaction. Traditional evaluation techniques need to be adapted in order for these requirements to be met. Heuristic evaluation (HE), an Inspection Method based on evaluation conducted by experts over a real system or prototype, is based on checklists which are desktop-centred and do not adequately detect mobile-specific usability issues. In this paper, we propose a compilation of heuristic evaluation checklists taken from the existing bibliography but readapted to new mobile interfaces. Selecting and rearranging these heuristic guidelines offer a tool which works well not just for evaluation but also as a best-practices checklist. The result is a comprehensive checklist which is experimentally evaluated as a design tool. This experimental evaluation involved two software engineers without any specific knowledge about usability, a group of ten users who compared the usability of a first prototype designed without our heuristics, and a second one after applying the proposed checklist. The results of this experiment show the usefulness of the proposed checklist for avoiding usability gaps even with nontrained developers.

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          Most cited references 68

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          Characterizing browsing strategies in the World-Wide web

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            Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability

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              Designing the user interface Strategies for effective human-computer interaction

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                Author and article information

                Journal
                ScientificWorldJournal
                ScientificWorldJournal
                TSWJ
                The Scientific World Journal
                Hindawi Publishing Corporation
                2356-6140
                1537-744X
                2014
                11 September 2014
                : 2014
                Affiliations
                Department of Computer Technology and Architecture, ETS Ingenieria Informatica, Universidad de Sevilla, Avenida Reina Mercedes s/n. 41012 Seville, Spain
                Author notes
                *José-Luis Sevillano: sevi@ 123456atc.us.es

                Academic Editor: Mohammad S. Obaidat

                Article
                10.1155/2014/434326
                4177852
                Copyright © 2014 Rosa Yáñez Gómez et al.

                This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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                Research Article

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