Flexible working arrangements (FWAs) provide academics a degree of freedom to control their working time, location and method. Academics need to be agile in managing their multiple work roles, but many universities are still not supportive. This research explores whether FWAs can affect academics’ work-life balance (WLB) and stress levels. Using a focus group discussion, eight academics were interviewed. Findings reveal that FWAs have a positive impact on WLB and reduce stress levels amongst Malaysian academics. Considering the COVID-19 pandemic, working from home (WFH) has become a new normal, paving the way for similar policies to be put in place.