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      Unfinished nursing care in four central European countries

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          Abstract

          Aim

          The main aim of the research was to describe and compare unfinished nursing care in selected European countries.

          Background

          The high prevalence of unfinished nursing care reported in recently published studies, as well as its connection to negative effects on nurse and patient outcomes, has made unfinished care an important phenomenon and a quality indicator for nursing activities.

          Methods

          A cross‐sectional descriptive study was undertaken. Unfinished nursing care was measured using the Perceived Implicit Rationing of Nursing Care questionnaire (PIRNCA). The sample included 1,353 nurses from four European countries (Croatia, the Czech Republic, Poland and Slovakia).

          Results

          The percentage of nurses leaving one or more nursing activities unfinished ranged from 95.2% (Slovakia) to 97.8% (Czech Republic). Mean item scores on the 31 items of the PIRNCA in the total sample ranged from 1.13 to 1.92. Unfinished care was significantly associated with the type of hospital and quality of care.

          Conclusion

          The research results confirmed the prevalence of unfinished nursing care in the countries surveyed.

          Implications for Nursing Management

          The results are a useful tool for enabling nurse managers to look deeper into nurse staffing and other organizational issues that may influence patient safety and quality of care.

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          Most cited references51

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          Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States

          Objective To determine whether hospitals with a good organisation of care (such as improved nurse staffing and work environments) can affect patient care and nurse workforce stability in European countries. Design Cross sectional surveys of patients and nurses. Setting Nurses were surveyed in general acute care hospitals (488 in 12 European countries; 617 in the United States); patients were surveyed in 210 European hospitals and 430 US hospitals. Participants 33 659 nurses and 11 318 patients in Europe; 27 509 nurses and more than 120 000 patients in the US. Main outcome measures Nurse outcomes (hospital staffing, work environments, burnout, dissatisfaction, intention to leave job in the next year, patient safety, quality of care), patient outcomes (satisfaction overall and with nursing care, willingness to recommend hospitals). Results The percentage of nurses reporting poor or fair quality of patient care varied substantially by country (from 11% (Ireland) to 47% (Greece)), as did rates for nurses who gave their hospital a poor or failing safety grade (4% (Switzerland) to 18% (Poland)). We found high rates of nurse burnout (10% (Netherlands) to 78% (Greece)), job dissatisfaction (11% (Netherlands) to 56% (Greece)), and intention to leave (14% (US) to 49% (Finland, Greece)). Patients’ high ratings of their hospitals also varied considerably (35% (Spain) to 61% (Finland, Ireland)), as did rates of patients willing to recommend their hospital (53% (Greece) to 78% (Switzerland)). Improved work environments and reduced ratios of patients to nurses were associated with increased care quality and patient satisfaction. In European hospitals, after adjusting for hospital and nurse characteristics, nurses with better work environments were half as likely to report poor or fair care quality (adjusted odds ratio 0.56, 95% confidence interval 0.51 to 0.61) and give their hospitals poor or failing grades on patient safety (0.50, 0.44 to 0.56). Each additional patient per nurse increased the odds of nurses reporting poor or fair quality care (1.11, 1.07 to 1.15) and poor or failing safety grades (1.10, 1.05 to 1.16). Patients in hospitals with better work environments were more likely to rate their hospital highly (1.16, 1.03 to 1.32) and recommend their hospitals (1.20, 1.05 to 1.37), whereas those with higher ratios of patients to nurses were less likely to rate them highly (0.94, 0.91 to 0.97) or recommend them (0.95, 0.91 to 0.98). Results were similar in the US. Nurses and patients agreed on which hospitals provided good care and could be recommended. Conclusions Deficits in hospital care quality were common in all countries. Improvement of hospital work environments might be a relatively low cost strategy to improve safety and quality in hospital care and to increase patient satisfaction.
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            Nurses' Reports On Hospital Care In Five Countries

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              Job satisfaction among hospital nurses: A literature review

              Globally there are mounting concerns about nurses' job satisfaction because of its pivotal role in nurse turnover and the quality of care of patients.
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                Author and article information

                Contributors
                renata.zelenikova@osu.cz
                Role: Assoc. Professor
                Role: Professor, FESC
                Role: Professor
                Role: Professor
                Role: Associate Professor
                Journal
                J Nurs Manag
                J Nurs Manag
                10.1111/(ISSN)1365-2834
                JONM
                Journal of Nursing Management
                John Wiley and Sons Inc. (Hoboken )
                0966-0429
                1365-2834
                26 November 2019
                November 2020
                : 28
                : 8 ( doiID: 10.1111/jonm.v28.8 )
                : 1888-1900
                Affiliations
                [ 1 ] Department of Nursing and Midwifery Faculty of Medicine University of Ostrava Ostrava Czech Republic
                [ 2 ] Department of Nursing Faculty of Health Sciences Palacky University in Olomouc Olomouc Czech Republic
                [ 3 ] University Hospital Zagreb Zagreb Croatia
                [ 4 ] University of Applied Health Sciences Zagreb Croatia
                [ 5 ] Department of Clinical Nursing Faculty of Health Sciences Wroclaw Medical University Wroclaw Poland
                [ 6 ] Department of Nursing Jessenius Faculty of Medicine in Martin Comenius University in Bratislava Martin Slovakia
                [ 7 ] Department of Nursing School of Health Sciences Cyprus University of Technology Limassol Cyprus
                Author notes
                [*] [* ] Correspondence

                Renáta Zeleníková, Department of Nursing and Midwifery, Faculty of Medicine, University of Ostrava, Syllabova 19, 708 00 Ostrava, Czech Republic.

                Email: renata.zelenikova@ 123456osu.cz

                Author information
                https://orcid.org/0000-0003-1491-6696
                https://orcid.org/0000-0002-5629-9414
                https://orcid.org/0000-0002-9528-6464
                https://orcid.org/0000-0001-5452-0210
                https://orcid.org/0000-0002-3032-3076
                https://orcid.org/0000-0001-5128-3651
                Article
                JONM12896
                10.1111/jonm.12896
                7754486
                31680373
                431e31c1-5cdb-491e-926e-74e21a80e0f9
                © 2019 The Authors. Journal of Nursing Management published by John Wiley & Sons Ltd

                This is an open access article under the terms of the http://creativecommons.org/licenses/by/4.0/ License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

                History
                : 27 April 2019
                : 27 October 2019
                : 31 October 2019
                Page count
                Figures: 0, Tables: 6, Pages: 13, Words: 10813
                Funding
                Funded by: COST Action RANCARE CA15208
                Award ID: OC‐2015‐2‐20085
                Funded by: INTER‐COST
                Award ID: LTC18018
                Categories
                Special Issue Paper
                Special Issue Papers
                Custom metadata
                2.0
                November 2020
                Converter:WILEY_ML3GV2_TO_JATSPMC version:5.9.6 mode:remove_FC converted:22.12.2020

                hospital nurses,pirnca,survey,unfinished nursing care
                hospital nurses, pirnca, survey, unfinished nursing care

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