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      When the Recipe Is More Important Than the Ingredients : A Qualitative Comparative Analysis (QCA) of Service Innovation Configurations

      Author(s): 1 , 2 , 1
      Publication date Created:
      Publication date (Electronic):
      Journal: Journal of Service Research
      Publisher: SAGE Publications

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          Service-dominant logic: continuing the evolution

          Stephen Vargo, Robert F. Lusch (2008)
          Article 0 comments Cited 951 times – based on 0 reviews     Review now
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            The dynamics of product innovation and firm competences

            Erwin Danneels (2002)
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              Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies

              Stephen Brown, Amy Ostrom, Mary Bitner … (2005)
              Article 0 comments Cited 292 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Journal of Service Research
                Abbreviated Title: Journal of Service Research
                Publisher: SAGE Publications
                ISSN (Print): 1094-6705
                ISSN (Electronic): 1552-7379
                Publication date Created: January 21 2014
                Publication date Created: May 2014
                Publication date (Electronic): December 05 2013
                Publication date (Print): May 2014
                Volume: 17
                Issue: 2
                Pages: 134-149
                Affiliations
                [1 ]Marketing Department, Bocconi University, Milan, Italy
                [2 ]Department of Marketing, School of Business, University of Miami, Coral Gables, FL, USA
                Article
                DOI: 10.1177/1094670513513337
                SO-VID: 4629104f-f56e-4c5c-a1f4-e26b7c4a078b
                Copyright © © 2014
                License:

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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