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      When the Recipe Is More Important Than the Ingredients : A Qualitative Comparative Analysis (QCA) of Service Innovation Configurations

      1 , 2 , 1
      Journal of Service Research
      SAGE Publications

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          Service-dominant logic: continuing the evolution

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            The dynamics of product innovation and firm competences

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              Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies

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                Author and article information

                Journal
                Journal of Service Research
                Journal of Service Research
                SAGE Publications
                1094-6705
                1552-7379
                January 21 2014
                May 2014
                December 05 2013
                May 2014
                : 17
                : 2
                : 134-149
                Affiliations
                [1 ]Marketing Department, Bocconi University, Milan, Italy
                [2 ]Department of Marketing, School of Business, University of Miami, Coral Gables, FL, USA
                Article
                10.1177/1094670513513337
                4629104f-f56e-4c5c-a1f4-e26b7c4a078b
                © 2014

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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