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Car Tourism in Xinjiang: The Mediation Effect of Perceived Value and Tourist Satisfaction on the Relationship between Destination Image and Loyalty
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Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
G.Tomas Hult, J.Joseph Cronin, Michael K. Brady (2000)
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Customer value: The next source for competitive advantage
Robert Woodruff (1997)