Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

Related collections

Author and article information

Journal

Title: Journal of Marketing

Abbreviated Title: Journal of Marketing

Publisher: JSTOR

ISSN (Print): 00222429

Publication date Created: July 1994

Publication date (Print): July 1994

Volume: 58

Issue: 3

Page: 53

Article

DOI: 10.2307/1252310

SO-VID: 4809c09d-05c9-4d20-a36e-06017d02870d

History

Data availability:

Comments

Comment on this article

scite_

Cited by 419

See all cited by