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      Push and Pull Factor: Determining the visitors’ satisfactions at urban recreational area

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      Asian Journal of Environment-Behaviour Studies

      e-IPH Ltd.

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          Abstract

          This study investigates the visitors’ satisfaction at the most popular urban recreational area, Kepong Metropolitan Park, Selangor. It presents the analysis and synthesis of information collected from an open-ended survey. Selected visitors were asked to state their opinions regarding overall scene and the answers were summarized and categorized in terms of several dimensions. As a result, the researcher found that the visitors expressed several comments and suggestions that could be used as push and pull factors in determining their satisfaction in the recreational area. These two dimensional phenomenons are very useful  as reference to researchers or designers to identify and fulfill the visitors’ satisfaction for future preparation of recreational area. © 2016 The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK.. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, UniversitiTeknologi MARA, Malaysia. DOI: http://dx.doi.org/10.21834/aje-bs.v1i1.169 Keywords: Push and Pull Factor, Visitor Satisfaction, Urban Recreation Area, Open-ended Survey

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          Author and article information

          Journal
          Asian Journal of Environment-Behaviour Studies
          ajE-Bs
          e-IPH Ltd.
          2514-751X
          December 01 2016
          December 01 2016
          : 1
          : 1
          : 79
          Article
          10.21834/aje-bs.v1i1.169
          © 2016

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-nd/4.0/

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