The communication needs of family members with a relative in the ICU, needs of family members; prioritise those needs and who met those needs. with earlier studies where family members placed hope and trusts on the health care givers as top priority. An important outcome of this study is the importance of good communication skills for nurses to relay information needs of family members with a critically ill person in the ICU. Keywords: family needs, information needs, communication. eISSN 2514-7528 © 2017 The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.