“Imagine a society of saints, a perfect cloister of exemplary individuals. Crimes
or deviance, properly so-called, will there be unknown; but faults, which appear venial
to the layman, will there create the same scandal that the ordinary offense does in
ordinary consciousnesses. If then, this society has the power to judge and punish,
it will define these acts as criminal (or deviant) and will treat them as such.”
—Émile Durkheim, Rules of Sociological Methods, 1895, p. 123
1
The Canadian sociologist Erving Goffman theorized that social stigma is an attribute
or behaviour that socially discredit an individual by virtue of them being classified
as the “undesirable other” by society.
2
There has been a long association of social stigma with illness. Through the process
of othering, social stigma segregates the healthy from the ill. It creates stereotypes
and prejudice. “Othering,” originally a philosophical concept given by Edmund Husserl,
describes the reductive action of labeling and defining a person as a subordinate
in terms of category.
3
This generates a “we versus they” dichotomy that helps in the establishment of a socioeconomic
hierarchy. During times of social crisis (pandemics in this case), it can lead to
discrimination and blame. Those who have any association with the illness are discriminated
against and socially isolated, with their human rights being violated. The unknown
factors about illness create fear, myths, and rumours around them that heighten social
stigma. This can negatively affect the treatment and prevention of the illness. Especially,
pandemics of infectious disease outbreaks have had a historical relationship with
stigma and prejudice. Mary Malon, in the 18th-Century England, became infamous as
“Typhoid Mary,” guilty of spreading the infection amongst affluent families, though
she was unaffected. The concept of “asymptomatic carriers” came quite later; however,
the textbooks still bear her name associated with an illness.
4
Transmission of infections has always been associated with “poverty, filth, and class,”
to maintain a false sense of assurance and safety for the higher sections of society.
The “pestilences” of bubonic plague, Asiatic flu and cholera, Middle East respiratory
syndrome, and Ebola outbreak in Africa, all have been associated with polarization,
racism, blame against certain ethnicities, and resultant psychological distress.
5, 6
The concept of naming illnesses by the country or place of origin has been termed
as “epidemic orientalism” and is considered to be a form of social labelling.
5
Even acquired immunodeficiency syndrome (AIDS) had been termed as the “Gay Plague,”
being theorized as a “divine punishment” for homosexuality.
7
The tradition is reflected in the legislation of many countries that still prevent
homosexual men from donating organs and blood. Research has shown that the fear and
uncertainty of unknown infections affect human behavior significantly. Panic, illogical
beliefs, aggression, blame, and “othering” are some of the unhealthy offshoots.
8
The need to hold someone accountable based on power and social hierarchy has been
explained by the social attributional theories.
9
Through decades, humans have paid the price for being “social beings” by fostering
hate-mongering as an inevitable accompaniment of biological disasters.
The outbreak of coronavirus disease 2019 (COVID-19) has created social stigma and
discriminatory behavior towards individuals who are perceived to have any contact
with the disease. This is one of the most large-scale outbreaks known to the modern
world. It has affected more than 10 million globally and killed nearly 516,000—the
numbers rising as we speak.
10
Pandemics such as these are much beyond just biological phenomena. They create lasting
psychosocial consequences that persist longer than the infection itself. Besides the
direct psychological impact of stress, fear, anxiety, and mass hysteria, COVID-19
has led to the emergence of significant stigma, “othering,” prejudice, and blame that
have strained both inter-regional and international relations. From the very time
of its origin at Wuhan, China, the infection has been termed as “Chinese virus” or
“Kung Flu,” which later fostered conspiracy theories about biological warfare, which
strained international relations. Ironically, social stigma has spread faster than
the virus itself. This commentary briefly glances at the resultant social stigma of
COVID-19 pandemic in India, the vulnerable populations, and the impact of it on the
society at large. It then highlights the ways forward to mitigate this “social evil”
associated with the outbreak.
The Victims of Social Stigma During the COVID-19 Pandemic
The stigma around COVID-19 stems from the fact that a lot is unknown about it. Scientists,
researchers, and medical professionals around the globe are still working at a breakneck
pace to figure out the strategies to deal with the novelty of this virus. The fear
of the unknown has overwhelmed humankind evolutionarily. Human beings tend to distance
and segregate themselves from the unknown. Deviant has been branded and stigmatized
in all eras of human history, particularly in the history of medical science. Whenever
there has been a lack of explanation, be it scientific or supernatural, the affected
individuals have been segregated, labelled, and stigmatized, and therefore, ostracized
as a consequence.
Social stigma towards the segregated appears to be normal behavior to the common mass.
It gains social acceptance amidst the chaos of the unknown. Institutional segregation
of those who are affected by a disease, at present COVID-19, further strengthens the
stigma. We are aware of the social stigma experienced by those who are admitted to
institutions for mental illness, leprosy, HIV Aids, or tuberculosis, even today.
11, 12
Even the prevention of COVID-19 demands segregation; terms like quarantine, social
distancing, and isolation have become an integral part of the household vocabulary.
Hospitals have been allocated particularly for the treatment of COVID-19, separate
laboratories been assigned, quarantine zones been set, containment zones have been
created, and the country has been divided into color zones depending on the incidence
rate. Indeed, these are steps to flatten the ever-rising graph. However, since a pandemic
is much more than a biomedical phenomenon, all these steps have their own social implications
as well. For example, the Air India crew members who brought hundreds of stranded
Indians back home experienced being stigmatized by their neighbors when their homes
were stamped “quarantined.”
13
Similar experiences have been reported by home-quarantined individuals when the Delhi
Government decided to put up notices outside their home.
11
Incidents of social stigmatization towards those who are affected with COVID-19, including
their family members, have been rampant. Individuals who have succumbed to the illness
have been denied their last rites. In many cases, the families have refused to accept
the bodies, and the state governments have performed the cremations instead.
14, 15
As an action towards such ostracizing behaviors, some states of India even issued
orders to bring criminal charges against anyone obstructing the performance of the
last rites.
16
Many incidents have come to light where the survivors have been isolated by the neighborhood,
forcing them to live a life that is far from ordinary. Being labelled with multiple
tags like “super-spreader” only worsens their suffering.
17
The medical symptoms of COVID-19 subside, leaving behind the society to ostracize
the survivors for days innumerable.
The stigma is directed not only towards those who have recovered from COVID-19, those
who are undergoing treatment, or who are presumed to be affected or who have succumbed
to it or their families. The brunt of social stigma is also faced by frontline workers,
medical practitioners, nurses, police personnel, etc. They have been forced to leave
the neighborhood and denied access to their houses and the families have been threatened.
The insurmountable atrocities that they have been undergoing to win this race against
the virus have been ignored. Instead, social stigma has overpowered the goodwill of
those for whom they are fighting.
11
The way mental health practitioners are labelled as paagolon ka doctor (doctor for
the mad person), the frontline workers who are tending to those affected by COVID-19
are being stereotyped against.
Social stigma towards certain marginalized groups like the homeless or the migrant
laborers has also been witnessed. On returning home after months of being stranded
in various parts of the country, the workers and their families have been singled
out, sneered at, and harassed by the community members. At some places, they have
been cast off even after completing the mandatory 14 days’ quarantine.
18
Similarly, in the wake of the spurt of cases following a religious gathering in Delhi,
the social media was flooded with communalistic and provocative sentiments.
19
In a country like India, with a history of multiple communal riots, such stigmatization
might bear significant consequences. The Government of India issued an advisory on
April 8, 2020, asking its citizens to act more responsibly in such a critical time
and to refrain from stigmatizing any community or area.
20
The “Dual” Burden: Struggle with COVID-19 and Related Social Stigma
Social stigma towards different stakeholders during a pandemic like COVID-19 might
play a significant role in undermining social cohesiveness, enforcing social segregation.
21
The International Federation of Red Cross, WHO, and UNICEF issued guidance to prevent
and address the social stigma around COVID-19.
21
The report identifies the impact social stigma might have on both treatment and prevention
of the disease.
There have been multiple instances reported in various states of India where individuals
have not reported their history of foreign travel or symptoms of COVID-19 due to the
fear of facing social boycott and discrimination, leading to low testing and high
mortality rates.
22, 23
According to public health experts, the social stigma associated with being diagnosed
is creating a fear among the public and is acting as a deterrent to the effective
management of the disease, particularly in the urban setup.
The stigmatization is taking a heavy toll on the mental health of the frontline workers
as well as those who are recovering or have survived the disease. Media has reported
the influence of isolation and discrimination on suicides in India.
24
Experiencing isolation and stigma from social boycotting and religious discrimination
can increase the risk of loneliness and self-harm.
25
Data related to suicides during the COVID-19 period in India is scarce. As per the
cases reported in the media, 168 out of 326 non-coronavirus-related deaths in India
(data till May 9, 2020) are due to suicide
26
; however, the source of this statistics has not been clearly mentioned. Reverse migration,
the two-months-long lockdowns, and fear of job loss are making individuals vulnerable
to self-harm and depression. Social stigma, as well as the self-inflicted stigma associated
with the pandemic, is further catalyzing the process. However, these are largely media
reports that can have their inherent bias. Systematic population-based studies over
the next few months after the pandemic will help us estimate the actual risk of suicide
attributable to COVID-19.
In an unprecedented event, hundreds of nurses (more than 350, as on May 17, 2020)
quit their job from multiple private hospitals in West Bengal in two days.
27
Most of these nurses belong to other states, and they started returning to their native
states. While the experts are still at a loss in understanding what led to such a
mass resignation, fear of treating those who are affected with COVID-19 and the social
stigma associated might have encouraged such unfortunate behavior.
Mitigating the Social Stigma: The Way Forward
Social stigma might threaten the basic structure based on which a society grows. In
times like this, when “physical distancing” and “physical isolation” are much-required
steps to keep oneself and the loved ones safe and healthy, society might need to act
together to stand against all things, be it COVID-19 or the stigma associated, that
challenge its cohesiveness.
Wording Sensitively
Historically, it has been seen that the terms that are used in connection to a disease,
pagal (mad) for individuals with mental illness or pagalkhana for hospitals treating
mental illness, can possibly shape the lens through which society is likely to perceive
that disease. Illness creates othering. Coining terms to address those who are affected
with COVID-19, or for that matter, any illness, widens the gap between self and others,
instead of bridging it. It thus becomes critical to consider the words that are used
in relevance to COVID-19 by not only medical professionals but also organizations
like WHO and UNICEF, public directives and notices, promotional campaigns and advertisements,
and media.
20
For example, “a person suffering from COVID” is more appealing than “COVID positive.”
Terms like “coronized,” used in casual humor, can be perceived as labelling. Acknowledging
the affected as victims of the pandemic, rather than the source, is helpful. Also,
the frontline COVID warriors need community support and encouragement rather than
discrimination.
Amplifying the Voices
It is relevant to involve and amplify the voices of those who are affected by COVID-19
the most, to develop stigma-mitigating strategies. It would involve those who have
recovered from it, those who are undergoing treatment, their families, families of
those who have succumbed to the disease, as well as frontline workers. Their lived
experiences of COVID-19 and other intersecting stigmas can contextually inform public
health strategies to mitigate stigma. Furthermore, the stories of recovery are likely
to create hope in public that might help individuals come out with their symptoms
instead of hiding them. As identified earlier, social stigma is deterrent to testing
for the disease. Thus, learning from the survivors that recovery is possible would
encourage people to deal with this stigma.
Furthermore, the everyday struggle of the frontline workers should also be focused
on. Their experiences, when remaining unheard, might not generate the gratitude that
they deserve from society. The life risk that is undertaken by them to provide us
with a safe and healthy society stays in the background, while we express stigmatized
behavior towards them.
Acting Responsibly
It is not only on the government and frontline workers to act responsibly in a critical
circumstance like this. Apart from them, political leaders, media, and, most importantly,
the citizens need to act responsibly and do their parts sincerely in fighting the
pandemic and related stigma.
One must stay informed. Stigma can be heightened by insufficient knowledge. It is
thus necessary to spread the knowledge about COVID-19 (e.g., what causes it, how it
is transmitted, treatment, and prevention) without using medical jargons. While social
media can be a useful platform to reach the maximum people while lockdown is practiced,
its use must be done responsibly. In the past, the misuse of social media had created
further stigma than reducing it.
28
At the same time, journalistic reports that focus on an individual’s behavior or role
in “spreading the virus” might create stigma among the public. Such publication must
be dealt with sensitively, keeping in mind the disruption it might create in the life
of those who are involuntarily forced under societal scrutiny. The Ministry of Health
and Family Welfare, Government of India, has also issued a directive that highlights
the importance of the responsible role the citizens need to play to empower the community
to respond effectively and appropriately in the face of adversities.
29
Knowledge, attitudes, and practice (KAP) can actually be improved through community
awareness. Based on the Zika outbreak model, Banerjee and Nair have proposed a community-based
psychosocial toolkit that involves all levels of health care, with an active health-media
liaison, to improve the information–education–communication (IEC) activities during
the COVID-19 pandemic.
30
Engaging social influencers such as religious leaders and celebrated actors and cricketers,
and their take on COVID-19 and stigma, might also be influential in fighting stigma.
The recently launched “Break the Stigma” campaign, featuring Amitabh Bachchan, is
one such initiative undertaken by the Government of India.
31
Such steps would not only ease the struggle of the survivors against the stigma but
would also deal with the infodemic of misinformation and rumor that is playing a crucial
role in creating stigma and racism. Understanding the crisis in humanitarian perspectives
is a collective responsibility. The “we versus they” dichotomy mentioned before can
only add to a set of common processes and conditions that amplify group-based inequalities
and marginality. Knowledge, awareness, care, and empathy are probably the generic
but neglected pillars to change “othering” into inclusiveness, collectiveness, and
belonging for better coping and resilience against the ongoing crisis.
Conclusion
At this juncture, when the number of individuals affected with COVID-19 has crossed
six lakhs in India,
10
we are in dire need of more than just information to reduce the tension related to
the pandemic and to mitigate the stigma surrounding it. Multilevel strategies are
required to address the underlying stigma drivers and facilitators.
32
An intersectional lens can improve the understanding of the ways in which COVID-19 stigma
might be intersecting with gender, race, immigration status, and health status, among
others.
33
We had long taken the shelter of science to understand diseases and their pathogenesis.
But, unfortunately, stigma exists beyond scientific understanding of diseases, at
all societal levels. This is aided by misinformation and xenophobia during pandemics.
Certain sections of the society are already vulnerable—for them, being targeted by
society is a “dual pandemic” apart from COVID-19 itself. Very few times in history
has the human race faced such uncertainty about itself. The pandemic will eventually
cease, but the resultant stigma might prevail in the society for times unknown. Historically,
pandemics have flared up hate but not “caused” it. It is unfortunate to see a civilization
dealing better with medical rather than social management of infectious outbreaks.
As COVID-19 is still in its early stages, unchecked stigma can lead to dire psychosocial
comorbidities, the risk of psychiatric disorders and suicidality being one of them.
21
Pandemics or epidemics do not discriminate based on sociopolitical, ethnic, or economic
divisions. More than ever, society requires its solidarity and cohesiveness to deal
with this pandemic. By reducing the stigma around this pandemic, its prevention, and
containment, we might be able to develop immediate and long-term strategies to build
empathy and social justice for the days ahead. COVID-19 just gives us one more such
opportunity to strengthen our social resilience