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      Overcoming Mass Confusion: Collaborative Customer Co-Design in Online Communities

      Author(s): , , ,
      Publication date Created:
      Publication date (Print):
      Journal: Journal of Computer-Mediated Communication
      Publisher: Wiley-Blackwell

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          Measuring the Customer Experience in Online Environments: A Structural Modeling Approach

          Thomas P. Novak, Donna Hoffman, Yiu-Fai Yung (2000)
          Article 0 comments Cited 441 times – based on 0 reviews     Review now
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            Building Brand Community

            Harold F. Koenig, James H. McAlexander, John W. Schouten (2002)
            Article 0 comments Cited 388 times – based on 0 reviews     Review now
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              How communities support innovative activities: an exploration of assistance and sharing among end-users

              Nikolaus Franke, Sonali Shah (2003)
              Article 0 comments Cited 206 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Journal of Computer-Mediated Communication
                Publisher: Wiley-Blackwell
                ISSN: 10836101
                Publication date Created: July 2005
                Publication date (Print): July 2005
                Volume: 10
                Issue: 4
                Page: 00
                Article
                DOI: 10.1111/j.1083-6101.2005.tb00271.x
                SO-VID: 569f5cc3-e1e7-42b8-87a3-436ca49d1265
                Copyright © © 2005
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                http://doi.wiley.com/10.1002/tdm_license_1

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