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      Towards On-Line Services Based on a Holistic Analysis of Human Activities

      1st International ELeGI Conference on Advanced Technology for Enhanced Learning (EL)

      Advanced Technology for Enhanced Learning

      15-16 March 2005

      Semantic web, activity theory, on-line services, ethnography

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          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Very often computer scientists view computerization of services in terms of the logistics of human-machine interaction, including establishing a contract, accessing records, and of course designing an interface. But this analysis often moves too quickly to tactical details, failing to frame the entire service in human terms, and not recognizing the mutual learning required to define and relate goals, constraints, and the personalized value of available services. In particular, on-line services that “computerize communication” can be improved by constructing an activity model of what the person is trying to do, not just filtering, comparing, and selling piece-meal services

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          Most cited references 8

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          Social conceptions of knowledge and action: DAI foundations and open systems semantics

           Les Gasser (1991)
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            Brahms: simulating practice for work systems design

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              Model construction operators

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                Author and article information

                Contributors
                Conference
                March 2005
                March 2005
                : 1-7
                Affiliations
                NASA-Ames Research Center, Intelligent Systems Division, MS 269-3, Moffett Field, CA 94035

                And Florida Institute of Human and Machine Cognition, Pensacola, FL
                Article
                10.14236/ewic/EL2005.1
                © William J. Clancey. Published by BCS Learning and Development Ltd. 1st International ELeGI Conference on Advanced Technology for Enhanced Learning, Vico Equense (Naples), Italy

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                1st International ELeGI Conference on Advanced Technology for Enhanced Learning
                EL
                1
                Vico Equense (Naples), Italy
                15-16 March 2005
                Electronic Workshops in Computing (eWiC)
                Advanced Technology for Enhanced Learning
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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