Effect of Physical Resource Allocation Strategies on Public Service Delivery: A Case of Vihiga County Government, Kenya

Abstract

Resource allocation strategies are important components of the strategic management process. They are applied by organizations during the implementation of a formulated strategy so as to achieve competitive advantage in markets. The purpose of this study was to determine how strategies for allocating physical resources affect the delivery of public services in Vihiga County. Asset-based views and systems theories were embraced to help the review. During the course of the investigation, a descriptive survey research design was used. A target population of 593 individuals was used, and a sample size of 234 respondents was picked in view of Krecjie and Morgan's recipe. The respondents were distributed among the participating institutions, and each participant was selected at random. Respondents were selected from health and Early Childhood Development (ECD) facilities, primary and secondary schools, trade, infrastructure, and public service departments to fill out questionnaires. The researcher conducted in-person interviews with selected administrators as well as document analysis within the finance department. Descriptive statistics like frequencies, percentages, and means were used to collect and analyze the data using both qualitative and quantitative methods. Using SPSS, quantitative data were analyzed to determine how strong the relationship was between the variables and the results shown in tables, graphs, and charts. The regression model's estimates of the regression show that strategies for allocating physical resources have a significant impact on the delivery of public services. The estimates of the significant regression coefficient are r = 0.649, t = 7.819, and the p-value is 0.01. The coefficient estimate's P-value is less than 0.05, indicating significance at the 95% confidence level. According to this significant estimate, the levels of the public service delivery index would rise by 0.649 units if physical resource allocation strategies were increased by one unit in county government. The findings made it possible to draw the conclusion that the Vihiga County government's resource allocation strategies and public service delivery have a positive and significant relationship and that government regulation has a positive and significant effect on moderating the relationship. The study recommends that adequate financing of technological resources should be done at all times to enable efficient monitoring of service provision. The study becomes reference material for all county government staff, policymakers, and other institutions in Kenya.