In coal mining in China, the cutting height of the shearer in longwall faces is increasing. Owing to the increase of extraction height, the caved roof strata area is enlarged, and new issues are being encountered, such as determination of a suitable working resistance for the shield and control of the roof. Through field observation and theoretical analysis of the first longwall face with a height of 6.0 m in the Bayangaole mine, a three-stage structural model was developed. Stage I is defined as the period in which the lower immediate roof (LIR) caves into the goaf and is broken into irregular shapes of various sizes. Stage II is defined as the period in which the upper immediate roof (UIR) breaks and impacts the LIR. In stage III, the main roof breaks into blocks and then impacts the UIR. With respect to these three stages, a suitable method was identified for calculating the working resistance of the shield support for a super-great mining height longwall face (SGMHLW).