Title:
The Service Industries Journal
Abbreviated Title:
The Service Industries Journal
Publisher:
Informa UK Limited
ISSN
(Print):
0264-2069
ISSN
(Electronic):
1743-9507
Publication date Created:
February
2013
Publication date
(Print):
February
2013
Volume: 33
Issue: 2
Pages: 171-199
Article
DOI: 10.1080/02642069.2011.613934
SO-VID: 68a7fc8c-4a12-44e9-9a5d-91cef762eab0
Copyright © ©
2013