Community satisfaction contributes to urban planning, community development, and policy formulation. Yet, we lack comprehensive knowledge about how different neighborhood features impact satisfaction, especially across diverse community types.
Relied on a sample of 4,009 respondents in Beijing, this study examines the influence of neighborhood features on community satisfaction through neighborly interactions, focusing on the heterogeneity between urban and suburban communities, using structural equation models.
The results reveal that community service and community management exert significant influences on community satisfaction, primarily mediated by the role of neighborly interactions. Then, transportation convenience positively influences community satisfaction in urban areas, while no housing property has a negative effect in suburban communities.