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      Servicescapes: The Impact of Physical Surroundings on Customers and Employees

      Author(s): 1
      Publication date Created:
      Publication date (Electronic):
      Journal: Journal of Marketing
      Publisher: SAGE Publications

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          The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey

          Russell W. Belk, Melanie Wallendorf, John F. Sherry, Jr. (1989)
          Article 0 comments Cited 272 times – based on 0 reviews     Review now
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            Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

            Michael K. Hui, John Bateson (1991)
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              A description of the affective quality attributed to environments.

              Geraldine Pratt, James A. Russell (1980)
              Article 0 comments Cited 195 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Journal of Marketing
                Abbreviated Title: Journal of Marketing
                Publisher: SAGE Publications
                ISSN (Print): 0022-2429
                ISSN (Electronic): 1547-7185
                Publication date Created: November 28 2018
                Publication date Created: April 1992
                Publication date (Electronic): November 28 2018
                Publication date (Print): April 1992
                Volume: 56
                Issue: 2
                Pages: 57-71
                Affiliations
                [1 ]Arizona State University.
                Article
                DOI: 10.1177/002224299205600205
                SO-VID: 7924773d-a616-4755-9312-482923d39c6d
                Copyright © © 1992
                License:

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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