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The impact of online user reviews on hotel room sales
Author(s):
Qiang Ye
,
Rob Law
,
Bin Gu
Publication date
Created:
March 2009
Publication date
(Print):
March 2009
Journal:
International Journal of Hospitality Management
Publisher:
Elsevier BV
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International Journal of Management Studies
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7
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The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms
Chrysanthos Dellarocas
(2003)
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Customer Satisfaction and Word of Mouth
E. W. Anderson
(1998)
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The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
Angelika Dimoka
,
Paul A. Pavlou
(2006)
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Author and article information
Journal
Title:
International Journal of Hospitality Management
Abbreviated Title:
International Journal of Hospitality Management
Publisher:
Elsevier BV
ISSN (Print):
02784319
Publication date Created:
March 2009
Publication date (Print):
March 2009
Volume
: 28
Issue
: 1
Pages
: 180-182
Article
DOI:
10.1016/j.ijhm.2008.06.011
SO-VID:
7a10855c-b5d3-4ead-ae97-a2e3ff8593fb
Copyright ©
© 2009
License:
http://www.elsevier.com/tdm/userlicense/1.0/
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