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      The impact of online user reviews on hotel room sales

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      International Journal of Hospitality Management
      Elsevier BV

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          The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms

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            Customer Satisfaction and Word of Mouth

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              The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation

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                Author and article information

                Journal
                International Journal of Hospitality Management
                International Journal of Hospitality Management
                Elsevier BV
                02784319
                March 2009
                March 2009
                : 28
                : 1
                : 180-182
                Article
                10.1016/j.ijhm.2008.06.011
                7a10855c-b5d3-4ead-ae97-a2e3ff8593fb
                © 2009

                http://www.elsevier.com/tdm/userlicense/1.0/

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