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Examining satisfaction with the experience during a live chat service encounter-implications for website providers
Author(s):
Graeme McLean
,
Kofi Osei-Frimpong
Publication date
Created:
November 2017
Publication date
(Print):
November 2017
Journal:
Computers in Human Behavior
Publisher:
Elsevier BV
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cGMP: Generators, Effectors and Therapeutic Implications Conference
Author and article information
Journal
Title:
Computers in Human Behavior
Abbreviated Title:
Computers in Human Behavior
Publisher:
Elsevier BV
ISSN (Print):
07475632
Publication date Created:
November 2017
Publication date (Print):
November 2017
Volume
: 76
Pages
: 494-508
Article
DOI:
10.1016/j.chb.2017.08.005
SO-VID:
7ae906fd-60d5-48ec-8283-f527334a8dae
Copyright ©
© 2017
License:
https://www.elsevier.com/tdm/userlicense/1.0/
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