What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score

Hofacker, Charles F.; Filieri, Raffaele; Alguezaui, Salma

doi:10.1016/j.chb.2017.10.039

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What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score

Author(s): Raffaele Filieri , Charles F. Hofacker , Salma Alguezaui

Publication date Created: March 2018

Publication date (Print): March 2018

Journal: Computers in Human Behavior

Publisher: Elsevier BV

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Title: Computers in Human Behavior

Abbreviated Title: Computers in Human Behavior

Publisher: Elsevier BV

ISSN (Print): 07475632

Publication date Created: March 2018

Publication date (Print): March 2018

Volume: 80

Pages: 122-131

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DOI: 10.1016/j.chb.2017.10.039

SO-VID: 82f0b725-699b-4eb2-9e36-36f37d67e295

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https://www.elsevier.com/tdm/userlicense/1.0/

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What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score

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