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      The Antecedents and Consequences of Customer Satisfaction for Firms

      Author(s): ,
      Publication date Created:
      Publication date (Print):
      Journal: Marketing Science
      Publisher: Institute for Operations Research and the Management Sciences (INFORMS)

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          Journal
          Title: Marketing Science
          Abbreviated Title: Marketing Science
          Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
          ISSN (Print): 0732-2399
          ISSN (Electronic): 1526-548X
          Publication date Created: May 1993
          Publication date (Print): May 1993
          Volume: 12
          Issue: 2
          Pages: 125-143
          Article
          DOI: 10.1287/mksc.12.2.125
          PubMed ID: 36547001
          SO-VID: 9145791f-69d7-42f7-b161-947c54d959aa
          Copyright statement: © 1993
          Product
          Self URI (article page): http://pubsonline.informs.org/doi/abs/10.1287/mksc.12.2.125

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