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      The Antecedents and Consequences of Customer Satisfaction for Firms

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      Marketing Science
      Institute for Operations Research and the Management Sciences (INFORMS)

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          Journal
          Marketing Science
          Marketing Science
          Institute for Operations Research and the Management Sciences (INFORMS)
          0732-2399
          1526-548X
          May 1993
          May 1993
          : 12
          : 2
          : 125-143
          Article
          10.1287/mksc.12.2.125
          36547001
          9145791f-69d7-42f7-b161-947c54d959aa
          © 1993
          History

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