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      Emotional labour: skill and work in the social regulation of feelings

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      Journal: The Sociological Review
      Publisher: Wiley-Blackwell

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          Journal
          Title: The Sociological Review
          Publisher: Wiley-Blackwell
          ISSN: 00380261
          Publication date Created: February 1989
          Publication date (Print): February 1989
          Volume: 37
          Issue: 1
          Pages: 15-42
          Article
          DOI: 10.1111/j.1467-954X.1989.tb00019.x
          SO-VID: 968b09f1-09ad-4a9b-a65a-7827379a3741
          Copyright © © 1989
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