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The impact of participation in virtual brand communities on consumer trust and loyalty : The case of free software
Author(s):
Luis Casaló
,
Carlos Flavián
,
Miguel Guinalíu
Publication date
Created:
November 27 2007
Publication date
(Print):
November 27 2007
Journal:
Online Information Review
Publisher:
Emerald
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The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan
,
Shelby D. Hunt
(1994)
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Brand Community
Albert Muniz
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Thomas O'Guinn
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An Examination of the Nature of Trust in Buyer-Seller Relationships
Patricia Doney
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Joseph Cannon
(1997)
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Author and article information
Journal
Title:
Online Information Review
Abbreviated Title:
Online Information Review
Publisher:
Emerald
ISSN (Print):
1468-4527
Publication date Created:
November 27 2007
Publication date (Print):
November 27 2007
Volume
: 31
Issue
: 6
Pages
: 775-792
Article
DOI:
10.1108/14684520710841766
SO-VID:
9b4d46eb-10f4-45ce-94ef-cd3cdf9235c4
Copyright statement:
© 2007
License:
http://www.emeraldinsight.com/page/tdm
History
Product
Self URI (article page):
http://www.emeraldinsight.com/doi/10.1108/14684520710841766
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