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      University Students' Expectations of Teaching

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      Studies in Higher Education

      Informa UK Limited

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          The Nature and Determinants of Customer Expectations of Service

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            Research on the self-fulfilling prophecy and teacher expectations.

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              Managing service quality in higher education: the role of the student as primary consumer

               Frances Hill (1995)
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                Author and article information

                Journal
                Studies in Higher Education
                Studies in Higher Education
                Informa UK Limited
                0307-5079
                1470-174X
                October 2000
                October 2000
                : 25
                : 3
                : 309-323
                Article
                10.1080/03075070050193433
                © 2000

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